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Terms & Conditions

 

THE SALE OF PRODUCTS AND SERVICES ("PRODUCTS") BY Tru-Tronics Intl. ARE SUBJECT TO THESE TERMS AND CONDITIONS ("AGREEMENT") REGARDLESS OF OTHER OR ADDITIONAL TERMS ORCONDITIONS THAT CONFLICT OR CONTRADICT THIS AGREEMENT IN ANYPURCHASE ORDER, DOCUMENT, OR OTHER COMMUNICATION ("ORDER"). PREPRINTED TERMS AND CONDITIONS ON ANY CUSTOMER ("CUSTOMER") DOCUMENT (FOR EXAMPLE: PURCHASE ORDERS OR CONFIRMATIONS.) AND/OR BY Tru-Tronics Intl. FAILURE TO OBJECT TO CONFLICTING OR ADDITIONAL TERMS WILL NOT CHANGE OR ADD TO THE TERMS OF THIS AGREEMENT.

1. ORDERS: All Orders are subject to acceptance by Tru-Tronics Intl.. Tru-Tronics Intl. reserves the right to allocate the sale of Products among its customers. Orders for special, custom, value-added and Products specifically identified by Tru-Tronics Intl. as non-standard are non-cancelable and non-returnable ("NCNR"). The Customer may not cancel or reschedule Orders for standard Products without Tru-Tronics Intl. consent, which shall not be unreasonably withheld.

2. PRICES: Tru-Tronics Intl. quoted prices apply for 30 days or as otherwise stated in its quote. Tru-Tronics Intl. may increase prices if Tru-Tronics Intl. costs increase or other circumstances beyond Tru-Tronics Intl. reasonable control. Prices are for Products only and do not include taxes, impositions and any other charges, fees, shipping charges and duties imposed by any government authority. Customer is responsible for any additional fees and taxes.

3. TERMS OF PAYMENT: Payment of the total invoice amount, without offset or deduction, is due 30 days from the invoice date. On any past due invoice, Tru-Tronics Intl. may charge interest from the payment due date to the date of payment (at 1 ½ % per month), plus reasonable attorney fees and collection costs. Tru-Tronics Intl. may change the terms of Customer's credit at any time. Tru-Tronics Intl. may apply payments to any of Customer's accounts.

4. DELIVERY AND TITLE: Customer is responsible for all shipping costs and any applicable surcharges. Title and risk of loss pass to Customer upon delivery of the Products to the carrier. Tru-Tronics Intl. delivery dates are estimates only and Tru-Tronics Intl. is not liable for delays in delivery. Tru-Tronics Intl. reserves the right to make partial shipments and Customer will accept delivery and pay for the Products delivered. A delayed delivery of any part of an Order does not entitle Customer to cancel other deliveries.

5. ACCEPTANCE OF PRODUCTS AND PRODUCT RETURNS: Customer must notify Tru-Tronics Intl. in writing of any damage, shortage, or other discrepancy to Products within 2 days after delivery. After the 2nd day Customer is deemed to have accepted the Products and may not revoke acceptance. Customer cannot return Products without a return material authorization ("RMA") number. Returned Products must be in original manufacturer's shipping cartons or equivalent. Customer must return all Products, freight prepaid, as specified in Tru-Tronics Intl. Terms and Conditionsthe RMA and pay any restocking charges. At Tru-Tronics Intl. discretion, Tru-Tronics Intl. will return all Products not eligible for return to Customer freight collect, or hold Product for Customer's account at Customer's expense.

6. BY Tru-Tronics Intl. LIMITED WARRANTY: Tru-Tronics Intl. will transfer to Customer any Product warranties and indemnities authorized by the manufacturer, including any transferable warranties and indemnities for intellectual property infringement. Tru-Tronics Intl. warrants the Products will conform to the manufacturer's specifications. Value-added work performed by Tru-Tronics Intl. on Products will conform to Customer's specifications. Tru-Tronics Intl. MAKES NO OTHER WARRANTY, EXPRESS OR IMPLIED. Tru-Tronics Intl. MAKES NO WARRANTY OF MERCHANTABILITY, FITNESS FOR PURPOSE OR NON-INFRINGEMENT. If Products do not meet manufacturer's specifications or if value-added work by Tru-Tronics Intl. does not meet Customer's specifications, Tru-Tronics Intl. has the option to (1) repair the Products, (2) replace the Products at no cost to Customer; or (3) refund Customer's purchase price. Customer must return Products to Tru-Tronics Intl., along with acceptable proof of purchase, within 30 days from date of delivery, freight charges prepaid.

7. LIMITATION OF LIABILITY: BY Tru-Tronics Intl. IS NOT LIABLE FOR AND CUSTOMER IS NOT ENTITLED TO ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES; FOR EXAMPLE, LOSS OF PROFITS OR REVENUE, LOSS OF DATA, LOSS OF USE, REWORK, MANUFACTURING EXPENSE, INJURY TO REPUTATION, OR LOSS OF CUSTOMERS. CUSTOMER'S RECOVERY FROM BY Tru-Tronics Intl. FOR ANY DIRECT DAMAGES WILL NOT EXCEED THE PRICE OF THE PRODUCT AT ISSUE. CUSTOMER WILL INDEMNIFY, DEFEND AND HOLD BY Tru-Tronics Intl. HARMLESS FROM ANY CLAIMS BASED ON; (i) BY Tru-Tronics Intl. COMPLIANCE WITH CUSTOMER'S DESIGNS, SPECIFICATIONS, OR INSTRUCTIONS, (ii) MODIFICATION OF ANY PRODUCTS BY ANYONE OTHER THAN BY Tru-Tronics Intl.  OR (iii) USE IN COMBINATION WITH OTHER PRODUCTS.

8. FORCES BEYOND BY Tru-Tronics Intl. CONTROL: Tru-Tronics Intl. is not liable for failure to fulfill its obligations for any accepted Order or for delays in delivery due to causes beyond its reasonable control, (for example: acts of God, acts or omissions of the Customer, man-made or natural disasters, epidemic or medical crises, materials shortages, strikes, acts of terrorism, delays in transportation, or inability to obtain labor or materials through its regular sources).

9. USE OF PRODUCTS: Products are not authorized for use in critical safety or other applications where a failure may reasonably be expected to result in personal injury, loss of life, or catastrophic property damage. If Customer uses or sells the Products for use in any such applications, Customer acknowledges that such use or sale is at Customer's sole risk. Customer will indemnify, defend and hold Tru-Tronics Intl. and the Product manufacturer harmless from and against any and all liabilities and costs arising out of or in connection with Tru-Tronics Intl. Terms and Conditions such use or sale.

10. EXPORT/IMPORT: Certain Products sold by Tru-Tronics Intl. and other related technology and documentation are subject to export control laws, regulations and orders of the United States and the export or import control laws and regulations of other countries. Customer will not directly or indirectly export or divert any Products and other related technology and documentation to any third party or country where such export or transmission is restricted or prohibited. Customer agrees it is responsible to obtain any license to export, re-export, or import as may be required.

11. PRODUCT INFORMATION: Product information, including information related to a Product's specifications, export/import control classifications, uses or conformance with legal or other requirements, is obtained by Tru-Tronics Intl. from its suppliers or other sources. Such information is provided by Tru-Tronics Intl. on an "AS IS" basis. Tru-Tronics Intl. makes no representation as to the accuracy or completeness of the Product information, and disclaims all representations, warranties and liabilities under any theory with respect to the Product information, including any implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. Tru-Tronics Intl. recommends Customer validate any Product Information before using or acting on such information. All Product information is subject to change without notice. Tru-Tronics Intl. is not responsible for typographical or other errors or omissions in Product information.

12. GENERAL: